FAQs
More FAQs- Do I need to do anything prior to the technician arriving for my scheduled service?
- Are all your employees background checked?
- Can I use off the shelf cleaning products on my floors?
Yes, we ask that you remove breakables from the tops of furniture in the breakroom, lobby, conference room and other areas we will be cleaning. Pick up moveable items from the floor such as rugs, plants, trash containers, recycle bins, file cabinets, chairs, etc. Vacuum or dust mop all debris found on your floors prior to your cleaning. If items are too large to move, consult with your technician.
We recognize that security and trust are a paramount concern, so at ServiceMaster Clean Of Durham & Scarborough we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.
Floors with urethane finish are easy to clean, and we recommend a neutral cleansing agent. ServiceMaster Clean Of Durham & Scarborough can provide more information on a suitable product.