FAQs
More FAQs- Are all your employees background checked?
- Will there be an odour after you clean the carpets?
- How long does it take to get the tile & grout at my business professionally cleaned?
We recognize that security and trust are a paramount concern, so at ServiceMaster Clean Of Durham & Scarborough we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.
Depending on the type of carpet we’re cleaning, you may notice a faint scent. This is especially prevalent when cleaning wool carpets. The amount of time it takes for the odour to dissipate is usually within an hour but varies based on air circulation, heat and humidity. A big difference in the way ServiceMaster Clean Of Durham & Scarborough cleans carpet compared to many of our competitors is that we do not put soap in our rinse water. We pre-spray the carpets, remove the spots, then use clean water extraction to ensure that we do not leave any soapy residue behind. This allows for fresh, clean carpets
For a 300 square-foot area, cleaning generally takes 1 to 3 hours. If you choose to have the grout sealed by applying urethane, we recommend waiting 24 hours after rinsing to apply the finish so that it will adhere properly. Grout sealing itself takes two to three hours. Time varies based on tile size, the amount of soil in the grout and room configuration.